RatePoint’s easy-to-use tools empower businesses to connect with their customers to grow their business. Every customer interaction provides an opportunity to grow your sales and improve your reputation while attracting new customers. Get Customer Feedback, Email Marketing, & Survey tools all in one package.
RatePoint Overview
RatePoint's packages include easy-to-use tools to help manage your customer feedback, email marketing and surveys.
Email Marketing keeps you in touch with your current customers. Use RatePoint's easy-to-use templates to create newsletters, promotions, and more. Analyze your campaign data with e-mail reporting, tracking and graphing features - including open and click through rates.
Customer Feedback helps you attract new customers--over 77% of online shoppers turn to consumer reviews when making a purchasing decision. Research also shows that when customers are prompted for feedback they leave more of it and it is generally positive.
Dispute Resolution helps you manage your online reputation--by requiring a good faith effort to resolve disputes, businesses and consumers have resolved over 90% of their negative reviews through RatePoint.
RatePoint's Dashboard provides you with up-to-date data on your RatePoint account including historical review data, review and dispute alerts and traffic statistics. Use the information to optimize and grow your business.
Survey tools help you to quickly create and send great looking customer satisfaction surveys. Find out how you are doing or how you can improve your business directly from your customers.
Customer Feedback helps you attract new customers--over 77% of online shoppers turn to consumer reviews when making a purchasing decision. Research also shows that when customers are prompted for feedback they leave more of it and it is generally positive.
Dispute Resolution helps you manage your online reputation--by requiring a good faith effort to resolve disputes, businesses and consumers have resolved over 90% of their negative reviews through RatePoint.
RatePoint's Dashboard provides you with up-to-date data on your RatePoint account including historical review data, review and dispute alerts and traffic statistics. Use the information to optimize and grow your business.
Survey tools help you to quickly create and send great looking customer satisfaction surveys. Find out how you are doing or how you can improve your business directly from your customers.
